Frequently Asked Questions

Dwelligence provides a range of smart home products, including smart doorbells, access control systems, security systems, lighting, comfort, and integrations with other smart home platforms. 

Yes, most products are designed for DIY installation. However, professional installation services may also be required. 

Yes, the products are compatible with popular systems like Google Home, Apple HomeKit, Alexa, IFTTT, and Control4. 

Yes, the company offers good value through bundle packages and price matching. They also provide free shipping on orders over $500. 

Yes, all products come with a manufacturer's warranty for peace of mind.

Yes, comprehensive sales and technical support are provided to assist customers before and after purchase. 

Dwelligence ensures that their products enhance home security. Additionally, their store and checkout processes are completely secure.

With over 30 years of experience in home automation and smart home products, Dwelligence provides expert advice and support. 

Yes, Dwelligence provides helpful articles and resources to educate customers about smart home technology, ensuring they can make informed decisions and get the most out of their products. 

You can subscribe to their newsletter to receive exclusive updates, new arrivals, and insider-only discounts. Additionally, you can follow Dwelligence on Facebook and Instagram for the latest news and promotions. 

Doorbird is a brand of smart intercoms and doorbell systems that connect to your home's internet. They enable video streaming, two-way audio communication, and motion detection, allowing you to see and speak to visitors remotely at your front door or gate. Doorbirds integrate with smart home systems, offer access control features to remotely unlock doors, and prioritize security with encrypted connections and cloud recording options for enhanced home security and convenience. 

Yes, Doorbird is secure. The devices prioritize security with features such as encrypted connections and robust authentication methods to protect your data and interactions, DoorBird products rely on the same secure communications technology used by financial institutions for online banking (SSL). Motion detection alerts you to activity at your door, and cloud storage options ensure recorded footage is safely stored. The access control feature allows remote door unlocking with secure, encrypted communication, enhancing both convenience and security. Doorbird's integration with smart home systems maintains high security standards, making it a reliable choice for home security needs. 

Yes, Doorbird can integrate with other third-party platforms. It supports various smart home systems and platforms, such as Control4, RTI, and FIbaro, enabling centralized control and enhanced functionality. These integrations allow for seamless communication with compatible smart locks, security systems, and home automation setups, providing a comprehensive and interconnected smart home experience. However, Doorbird does not support Amazon Alexa, Google Assistant, or Apple HomeKit. Doorbird also uses ONVIF to allow the Doorbird camera to integrate into your CCTV systems. 

The Doorbird manufacturer warranty is 2 years. 

The basic functions of a DoorBird include video streaming, two-way audio communication, and motion detection, allowing you to see and speak to visitors at your door using a smartphone or tablet. Motion detection alerts you to activity at your door, even if the doorbell isn't rung. DoorBird also provides access control features, enabling you to remotely unlock your door for trusted visitors. Additional features include night vision for clear video feed in low light conditions, high-definition video quality, and cloud recording options for storing video footage. DoorBird devices can also integrate with various smart home systems, enhancing overall home security and convenience.

DoorBird is developed by Bird Home Automation, headquartered in Berlin, Germany. The devices are crafted from premium materials, including German stainless steel and robust UV-resistant plastic, ensuring durability and resilience against harsh weather conditions. The use of high-grade components guarantees that DoorBird products are reliable and built to last, making them suitable for both indoor and outdoor installations. 

Aqara is a brand that offers a range of smart home devices designed to enhance home automation and security. Their products include smart sensors, switches, cameras, and hubs that connect to your home’s Wi-Fi network. Aqara devices are known for their compatibility with major smart home platforms like Apple HomeKit, Amazon Alexa, and Google Assistant, allowing for centralized control and seamless integration into existing smart home ecosystems. 

Yes, Aqara is secure. Their devices incorporate robust security features, such as encrypted communication protocols and secure authentication methods, to protect your data and interactions. Aqara products also support secure pairing and firmware updates, ensuring that your smart home devices are protected against potential vulnerabilities. Additionally, their integration with major platforms like Apple HomeKit, which has stringent security standards, further enhances the overall security of Aqara devices. 

Yes, Aqara can integrate with other third-party platforms. The devices are designed to work seamlessly with major smart home systems like Apple HomeKit, Amazon Alexa, and Google Assistant. This compatibility allows you to control and monitor Aqara devices using voice commands and centralized smart home apps. Aqara's integration capabilities enable comprehensive home automation, connecting with a wide range of other smart home devices and systems to create a unified and interconnected smart home experience. 

The basic functions of Aqara devices include monitoring, automation, and control of various aspects of your home environment. For example, Aqara sensors can detect motion, temperature, humidity, and door/window status, sending real-time alerts to your smartphone. Aqara smart switches and plugs allow for remote control of lights and appliances, while their cameras provide live video streaming and two-way audio communication. Aqara hubs serve as central controllers, integrating all devices and enabling automation rules and scenes to enhance convenience and security in your smart home setup. 

Remootio is a smart device that allows you to control your gates and garage doors via a smartphone app. It provides features like remote access, real-time notifications, and the ability to share digital keys with others. It integrates with popular smart home systems for seamless automation. 

To install Remootio, first download the Remootio app on your smartphone. Next, connect the Remootio device to your gate or garage door opener using the provided cables. Once connected, set up the device through your Wi-Fi network or via Bluetooth. Open the app to configure your settings and preferences. Finally, test the functionality to ensure it operates correctly. For a detailed visual guide, watch the installation video here. 

To check if your gate or garage motor is compatible with Remootio, visit the Remootio compatibility page here, you'll find a list of supported models and brands to help you determine compatibility. 

Remootio is compatible with a wide range of gate and garage door openers. It integrates seamlessly with the popular smart home systems, Google Home, Amazon Alexa, Apple HomeKit and Samsung SmartThings.

The Konnected Smart Garage Door Opener is a device that transforms existing garage door openers into smart devices, allowing you to control them remotely through an app or voice assistants like Amazon Alexa and SmartThings. This device is compatible with most traditional garage door openers, providing a smart solution for your garage without needing to replace the existing system​. 

Yes, the Konnected Smart Garage Door Opener is secure. It offers remote monitoring and control via secure apps and supports integration with smart home platforms that provide encrypted connections. The device enables notifications and alerts, ensuring you are always aware of the status of your garage door​. 

Yes, the Konnected Smart Garage Door Opener can integrate with various third-party smart home platforms, including SmartThings, Amazon Alexa, and Home Assistant. This integration allows users to include the garage door in broader home automation routines, such as opening the garage door when arriving home.

Konnected typically offers a 1-year warranty on its smart garage door openers,

The Konnected Smart Garage Door Opener allows for remote control of garage doors via a smartphone app, enabling users to open or close the garage door from anywhere. It provides real-time notifications and can be integrated with home automation routines. The device does not require additional subscription fees, making it a cost-effective solution for smart home integration​.